Translations

The TMTProtects Payment Modal currently supports the following translations:

Should you wish to contribute a translation, please supply translations for the fields below to techsupport@trustmytravel.com.

Payment Modal

{
    "form": {
        "title": "Payment Details",
        "invoice": "Invoice",
        "cc_no": "Credit Card Number",
        "cvv": "CVV",
        "expiry": "Expiry Date",
        "pay": "Pay",
        "success": "Payment successful!",
        "retry": "Retry",
        "terms": "This site uses Trust My Travel t/a TMTProtects to facilitate and protect your payment as merchant of record. By clicking Pay, you agree to Trust My Travel’s terms"
    },
    "paymentStatus": {
        "submitting": "Submitting Payment...",
        "contactingBank": "Contacting Bank...",
        "apologies": "Apologies, this is taking longer than usual...",
        "stillWaiting": "Still waiting for a response..."
    },
    "errors": {
        "connecting": "Payment Service Provider unavailable",
        "timeout": "Your payment attempt has timed out, but may have been successful. Please contact the site admin and quote booking ID {{id}}"
    }
}

Payment Receipt

'subject' => 'Payment Reference: :trust_id',
'greeting' => 'Dear :Name',
'p1' => 'This is a receipt for payment and is not your booking confirmation or voucher',
'p2' => 'Thank you for your payment for membership/travel services to :member for :currency :amount. Trust My Travel Limited have processed your payment on the behalf of :member, meaning your travel booking is financially protected by TMTProtects.Me',
'p3' => 'TMTProtects.Me by Trust My Travel protects Travellers in the event of non-delivery of service and insolvency by their Travel Provider.',
'item_header' => 'Item(s) Ordered:',
'enquiries_header' => 'ENQUIRIES',
'p4' => 'Booking queries regarding your order can be addressed to your Travel Provider directly by visiting their website and contacting them via their "contact us" page. Your order details listed above may be required in order to identify your booking and answer your questions.',
'p5' => 'Payment or Financial Protection queries can be addressed to trust@trustmytravel.com where you can receive support and information relating to the processing and protection of your credit card payment. Please include your full name and the above Order Reference in the subject of your email.'

Refund Receipt

'subject' => 'Refund Receipt: :trust_id',
'heading' => 'Payment Reference: :trust_id',
'greeting' => 'Dear :Name',
'p1' => 'A refund of :currency :amount has been issued on your recent purchase with :member. ',
'p2' => 'Your transaction will appear on your card statement as \'trustmytravel.com+441780408121\'. Please note it can take 3/4 working days to show up on your statement.',
'item_header' => 'Item(s) Ordered:',
'p4' => 'Queries regarding your order can be addressed to :member directly by visiting their website and contacting them via their "contact us" page. Your order details listed above may be required in order to identify your booking and deal with your questions.',
'p5' => 'In addition you can receive customer support relating to the processing of your credit card payment by emailing us at customerservices@trustmytravel.com with the above payment reference in the subject of your email.'

Chargeback Receipt

'subject' => 'Chargeback Notification:  :trust_id',
'heading' => 'Trust ID:  :trust_id',
'greeting' => 'Dear :Name',
'p1' => 'We have received a chargeback of :currency :amount on the above booking. ',
'p2' => 'We believe this to be a legitimate transaction. Can you please reply to us as soon as possible and let us know if you did indeed make this booking and if so can you please reverse this with your issuing bank?',
'sign_off' => 'Yours sincerely,',
'signed' => 'The Team',
'item_header' => 'Item(s) Ordered:',